Set-up · Verification · Suspensions · Branches

Google Business Profile Management and Local SEO in Assam

Growthbees manages Google Business Profiles for businesses across Assam from our offices in Guwahati and Tezpur. We create and verify new profiles, take back control of existing ones, fix wrong addresses, map pins and duplicate listings, help with suspended profiles, and keep profiles active with posts, photos, services and accurate hours.

We report on

We report on: Calls, Direction requests, Website clicks, Bookings.

For chains, hospitals and institutions we manage several branches, departments and doctor profiles together. Your profile always stays owned by your business, with Growthbees added as a manager. Every month you get a short report on calls, direction requests and website visits from Google Search and Maps.

What a Google Business Profile does for you

Your Google Business Profile is the listing that appears on Google Maps and on the right side of, or at the top of, Google Search when people look for your business or for a service near them. It shows your address, hours, phone number, photos, reviews and a button to get directions. For many businesses in Assam, more customers see the profile than ever visit the website.

Managing it well is mostly about accuracy and upkeep. Small errors cost real customers.

  1. A pin on the wrong side of the highway

    Customers following directions end up somewhere else. Where addresses are described by landmarks, as in much of Assam, pins drift easily.

  2. A phone number that no longer works

    Calls from the profile go nowhere, and the customer moves on to the next listing.

  3. "Open" on a Sunday you're closed

    Hours have to match reality, including special hours for Bihu, Durga Puja and other holidays.

Getting it right means the right category, a pin in the right place, hours that match reality, photos that show the place as it is, and quick replies to reviews. For how Google decides which businesses to show in local results, and full SEO for your website, see our SEO agency in Guwahati page.

Problems we fix

ProblemWhy it happensWhat we do
"I can't verify my business"Google now asks most businesses to verify by recording a short, continuous video that shows the business sign, the premises and proof that you manage it. Some are offered phone, email or postcard verification instead. Verification often fails because the video misses something Google needs to see or because profile details don't match the signage.We plan the recording with you and check the profile details beforehand.
"Someone else controls our profile"Often a former employee, a previous agency or a relative created the profile years ago.We use Google's ownership request process to get control back to your business, and set up access so this can't happen again: your business owns the profile and everyone else, including us, is added as a manager.
"Our profile was suspended"Google thinks it breaks its guidelines: a name stuffed with keywords, an address that isn't a real staffed location, a virtual office, several profiles for the same business, or sudden changes to key details.We find the likely cause, correct the profile, gather evidence such as business registration, utility bills and photos of signage and premises, and submit a reinstatement request. We can't promise Google will reinstate a profile, and we won't help anyone disguise a business that doesn't meet the guidelines.
"There are two listings for our business"Duplicate listings split your reviews and confuse customers.We identify which one to keep, move what we can, and ask Google to remove or merge the duplicate.
"The pin is in the wrong place"In many parts of Assam, addresses are described by landmarks rather than house numbers, and Google's pin can land on the wrong lane, the wrong side of the highway or in a field behind the building.We correct the pin and write the address the way your customers describe it.
"Google changed our details without asking"Google accepts suggested edits from the public and from its own data, and sometimes changes hours, categories or even the business name.We check profiles for unwanted edits and correct them.

From a search to your door

For most local businesses, the profile does its work on Google itself: people find it, check it and act on it without ever opening your website. We look after every step and report the actions customers take.

  1. 01 · They search

    • Google SearchYour name, or a service near them
    • Google MapsNearby businesses on the map
  2. 02 · They check you

    • Category and detailsAccurate name, address and hours
    • PhotosReal, refreshed monthly
    • Reviews and postsEvery review answered
  3. 03 · They act

    • CallFrom the profile
    • DirectionsTo a correctly placed pin
    • Website or bookingThe right link for each branch
  4. 04 · Result

    • A visitShop, clinic, school or office
    • An appointment or booking
    • An enquiry

Every review from those customers gets a reply, and posts and photos are refreshed, which keeps the profile active for the next search.

Beyond Google, and across Assam

  • Apple Maps

    iPhones use Apple Maps, which takes business details from Apple Business Connect. We claim and update it so your details match.

  • Bing and Copilot

    Microsoft's Bing and Copilot use Bing Places for Business, which can import your Google profile. We claim and update it too.

  • Directories

    We keep your name, address and phone number consistent on directories such as JustDial, because inconsistent details across the web make it harder for search engines to trust your listing.

  • Every part of Assam

    We manage profiles for businesses in every part of Assam, from Tinsukia and Dibrugarh to Dhubri and the Barak Valley, and elsewhere in the Northeast. Most work is done remotely.

  • Help with verification on site

    For verification videos and photos, clients near Guwahati or Tezpur can have our team visit, and clients elsewhere get a clear shot list to follow.

What's included in ongoing management

Six parts, kept up every month. The profile is completed before anything else.

Primary and secondary categories, description, services, products, opening hours including special hours for Bihu, Durga Puja and other holidays, attributes, appointment or booking links and the right website link for each branch.

Offers, events, new services, admission dates, health camps, new stock or blog articles, written for your customers and published on schedule.

A monthly refresh of real photos: exterior with signage (so first-time visitors recognise it), interior, team, products and work. No stock photos.

Responses to every review, including critical ones, written in your voice. We help you ask customers for reviews in ways that follow Google's rules: never paying for reviews, never offering discounts in exchange, and never posting reviews on a customer's behalf. Clients get ready-made review request messages in English and Assamese.

Checks for unwanted edits, new duplicates, spam competitors and policy warnings.

Calls, direction requests, website clicks and bookings from your profile, what we changed and what we plan next.

Branches, hospitals, schools and doctors

Organisations with more than one location or department need a structure, not just a profile.

  • Multi-branch businesses

    Each real, staffed branch can have its own profile, managed together in one business group with a shared naming format and branch-specific details. A branch that's only a warehouse or a registered address shouldn't have one.

  • Hospitals and large clinics

    Google's guidelines allow separate profiles for departments with their own public entrance, hours or phone number, such as an emergency department or a diagnostic lab, and for individual doctors who see patients there. Set up carelessly, these compete with the main hospital profile. We plan which profiles to create and link each to the right page on your website.

    Digital marketing for hospitals
  • Schools and colleges

    One profile for each campus, with admission-season posts and correct office hours for parents who visit.

  • Service-area businesses

    Plumbers, pest control, caterers, tutors and others who visit customers can hide their address and list the areas they serve instead.

What we won't do

The shortcutHow we manage profiles
Business nameKeywords added: "Growthbees Digital Marketing SEO Agency Guwahati Assam"The real name: "Growthbees Private Limited" is our name on Google
AddressVirtual offices, co-working desks you don't staff or relatives' homes, risking suspension of every profile you manageReal, staffed locations only, or a hidden address with service areas
ReviewsBought, swapped or gated reviews, which can lead Google to remove reviews, restrict the profile or warn customersGenuine customers asked in ways that follow Google's rules
Map positionA promise of the top three map resultsNo guarantee: distance from the searcher is one of the factors Google uses
OwnershipCreated and held by a former employee or agencyOwned by your business, with everyone else added as a manager

Growthbees runs its own two verified profiles, for our Guwahati office in Chenikuthi and our Tezpur office at Gharpara Chuburi, under the same rules: the same legal name on both, real staffed addresses and correct hours.

How we start

Five stages. Ownership and fixes come before any new content.

  1. Profile audit

    We review your current profile, or search for existing and duplicate listings if you think you don't have one.

  2. Access and ownership

    Ownership is confirmed or recovered in your business's name, and Growthbees is added as a manager.

  3. Fixes

    Category, name, address, pin, hours, duplicates and any policy problems are corrected first.

  4. Build-out

    Services, products, description, photos and attributes are completed.

  5. Ongoing management

    Posts, photos, review replies, monitoring and the monthly report.

How it is priced

What you pay Growthbees

Ongoing profile management is a monthly retainer, quoted after the profile audit. We don't publish a standard rate card.

What changes the fee

Number of locations, departments and practitioner profiles
Posts and photos needed
Problems such as a suspension to resolve first

Full local SEO

Website pages and citations are quoted as part of our SEO service.

Who owns the profile

Your business, always. Growthbees is added as a manager.

Get your profile checked

Send us the link to your Google Business Profile, or your business name and town if you are not sure you have one.

Frequently asked questions

What does Google Business Profile management include?

It includes setting up and verifying your profile, choosing categories, adding services, products, hours and photos, publishing regular posts, replying to reviews, fixing wrong details and duplicates, monitoring for unwanted edits, and a monthly report on the calls, directions and website visits your profile brings.

How do I verify my Google Business Profile?

Google offers verification options in your profile, most often a short continuous video that shows your signage, premises and proof that you manage the business. Some businesses get phone, email or postcard options instead. Check that your profile details match your signage before you record.

Why was my Google Business Profile suspended?

Common reasons include keywords added to the business name, an address that isn't a real staffed location, duplicate profiles, or sudden changes to important details. The fix is to correct the cause and submit a reinstatement request with evidence such as business documents and photos of your premises. Google decides each case.

Can a hospital have separate profiles for departments and doctors?

Yes, within Google's guidelines. Departments with their own public entrance, hours or phone number, and doctors who see patients at the location, can have their own profiles. They should be planned carefully so they don't compete with the main hospital profile.

Who should own our Google Business Profile?

Your business should be the primary owner, using an account the business controls rather than one person's personal email. Agencies, including Growthbees, should be added as managers so you keep control if you change agencies or staff leave.

Do you also manage Apple Maps and Bing listings?

Yes. We claim and update Apple Business Connect for Apple Maps and Bing Places for Business for Bing and Microsoft Copilot, so your details match Google everywhere.

Can you manage profiles for businesses outside Guwahati?

Yes. We manage profiles for businesses across Assam and the Northeast. Most work is done online, and for verification we give you a clear shot list or visit if you are near Guwahati or Tezpur.

Get a free profile check

Send us your business name and town, or a link to your profile, and tell us what's going wrong, if anything. We'll check the profile and reply with what we'd fix first.

  1. Profile auditWe review your current profile, or search for existing and duplicate listings if you think you don't have one.
  2. What we would fix firstCategory, name, address, pin, hours, duplicates and any policy problems.
  3. You get a written quoteOngoing management is a monthly retainer, quoted after the profile audit.
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